Refund Policy

This Refund Policy explains how refunds are handled once a return is approved.

1. Refund Eligibility

Refunds are issued only after:

Returned items pass inspection

Items meet all return conditions

Return request is approved

2. Refund Method

Refunds will be processed to the original payment method

Processing time is 5–10 business days, depending on your bank or payment provider

3. Partial Refunds

Partial refunds may be issued if:

Item is returned damaged

Original packaging is missing

Item shows signs of use

4. Delivery Fees

Delivery fees are non-refundable, except where the return is due to:

Wrong item sent

Defective product

Error from Slymzy Collection

5. Order Cancellation

Orders can only be canceled before dispatch

Once an order has been shipped, it cannot be canceled

6. Contact for Refund Issues

For refund-related inquiries:

Phone / WhatsApp: 09135431846

Email: Onyinyechigift332@gmail.com